Privacy Policy

Griffin’s, a DBA of Gina Maria’s Pizzeria, Inc. (“we,” “us,” or “our”), is committed to protecting the privacy of our guests, customers, and website visitors.

This Privacy Policy explains how we collect, use, and protect personal information when you interact with us through our websites, reservations, online ordering services, communications, and in-person dining experiences. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, which may include:

• Name
• Email address
• Phone number
• Reservation details
• Online ordering information
• Messages, inquiries, or feedback you submit

We do not intentionally collect sensitive personal information.

2. How We Use Personal Information

We use personal information only for legitimate business purposes, including to:

• Process reservations, orders, and payments
• Communicate with you regarding reservations, orders, or inquiries
• Provide customer support and respond to feedback
• Send confirmations and service-related notifications
• Improve our services and guest experience
• Comply with applicable legal requirements

3. Sharing of Personal Information

We do not sell, rent, trade, or share personal information collected from our guests or leads for marketing or promotional purposes. Personal information may be shared only in the following limited circumstances:

• With trusted subcontractors or service providers that assist us in operating our business (such as customer support, online ordering, reservations, or payment processing), solely to perform services on our behalf.
• When required by law, regulation, or legal process.

These service providers are authorized to use personal information only as necessary to provide services to us and are required to protect it.

4. Text Messaging and Email Communication

If you provide your phone number or email address, we may contact you for reservation confirmations, order updates, customer service communications, or promotional offers if you have opted in to receive them.

How to Opt-In: Users can opt-in to SMS communications by checking the consent box on our website forms, providing their number during the reservation/ordering process, or by texting a keyword to our business number.

How to Opt-Out: You may opt out of text messaging at any time by replying “STOP” to any message you receive. For help, you can reply “HELP”. Message and data rates may apply.

5. Cookies and Website Analytics

Our websites may use cookies or similar technologies to collect general, non-identifying information such as browser type or pages visited to improve functionality. You may disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, and comply with legal or regulatory obligations. When information is no longer required, it is securely deleted or de-identified.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. While we take appropriate measures, no system can be guaranteed to be completely secure.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Your Privacy Rights

Depending on your location, you may request access to, correction of, or deletion of your personal information by contacting us at:

Griffin’s (Gina Maria’s Pizzeria, Inc.)
📧 info@griffinskb.com
📞 +1 714 888 5314